Digital Account Manager / Producer

Our client is a full-service digital design agency that believes in the power of design to create real impact. They thrive on collaboration, pushing creative and technical boundaries to craft standout digital experiences. 

They are looking for a highly motivated Digital Account Manager / Producer to help bring digital projects to life. 

What you will be doing: 

• Manage the production of digital projects, ensuring they are delivered on time and within budget.
• Work closely with designers, developers, and clients to define scope, set goals, and keep projects moving.
• Lead client meetings, including project updates, billing discussions, and scope reviews to ensure transparency and alignment.

• Track project budgets, timelines, and resourcing, proactively addressing any risks or overages.
• Oversee QA processes to maintain high standards in digital work
• Carry out functional, performance, and compatibility testing.
• Allocate resources effectively to meet project needs and deadlines.
• Identify potential challenges early and find solutions.
• Set project goals and track progress to ensure success.
• Provide insights and recommendations based on project outcomes.
• Bonus if you have print production knowledge. 

The right person for this role:

• 3+ years of experience managing digital projects, ideally in web design or development.
• A solid understanding of digital production processes and web technologies.
• Some experience with QA and testing.
• Great organisational skills and a track record of delivering projects successfully.
• Strong communication and people skills; you’re good at keeping teams aligned and clients happy.
• A problem-solving mindset with the ability to make informed decisions under pressure.
• Detail-oriented with a focus on quality and efficiency.
• Adaptability and the ability to juggle multiple projects at once.

If you have experience managing projects, keeping things running smoothly, and ensuring top-quality outcomes, we would love to hear from you.